Last week, I had the privilege of attending my 20th MBA reunion at the University of Texas. Among the highlights was a presentation by Brett Hurt, a serial entrepreneur who's built multiple companies from startup to billion-dollar valuations. You might know him as the founder of Bazaarvoice (which
Here's what nobody tells you about AI consulting: I learn as much from my clients as they learn from me. Over the past few weeks, I've sat down with manufacturers struggling with inventory management, medical practice owners drowning in administrative tasks, and consulting firm partners who
When most business leaders think about AI adoption, they often focus on one or two obvious applications—maybe a chatbot for customer service or automated email marketing. But here's the reality: AI opportunities exist at every single touchpoint of your customer lifecycle, and the companies that recognize this
The truth hit me like a brick during my third coffee meeting this month. I'm sitting across from Mike, who runs the most successful commercial cleaning company in town. This guy knows everything about keeping businesses spotless – from office buildings to medical facilities to manufacturing plants. But when
After some careful planning, today I decided to take an exciting leap into entrepreneurship by launching Outcome Orbit AI. Whenever someone asks me why I'm doing this, the answer always starts with the "Why" behind my journey. I've been fortunate in my career, working
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